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Missed call recovery for plumbing, HVAC & electrical companies across the US

Every missed call
is a job you'll never see.

A missed call from a $6,000 AC install doesn't wait — they call the next company on Google. The moment you miss a call, Northavian texts the customer back instantly, captures the job details, and gets them booked in or requesting a callback. That's the whole job.

See how it works ↓

Without Northavian

Calls missed18
Called back3
Jobs lost15
Job value
lost~$14,000

With Northavian

Calls missed18
Texted back18
Jobs booked14
Job value
protected~$11,200

Illustrative example, based on typical US trade service job values

Right now, a customer is calling your company. If nobody picks up, they're calling the next one in 60 seconds.

Why a missed call costs more in the trades

One job can be worth more than a month of your ad spend.

$5–12k

full HVAC system replacement

$3–9k

sewer line repair or whole-home repipe

30s

how long it takes Northavian to respond

Job value ranges are illustrative, for residential trade work in the US. Yours will vary by market and service mix.

What happens when you miss a call.

Watch how it works — plays automatically.

The problem

A customer called.
Nobody answered.

You were under a sink, up a ladder, or driving between jobs. That call is gone for good — they hit the next number on Google. The job goes to whoever picked up. You never even know it happened.

Instant recovery

Northavian texts back
in under 30 seconds.

The moment a call is missed, the customer gets a text from your business number. They stay in the conversation with you — not with whoever else they were about to call.

The recovery

Details captured.
Job on the schedule.

It captures what the job is, offers a time or arranges a callback, and gets it confirmed. By the time you're back in the truck, it's already on the schedule.

The result

This month at a glance

Illustrative example

Performance overview Sep 2026
Calls missed
0
Texted back
0 100% response rate
Jobs booked
0 of 18 calls
Job value protected
$0 this month

Your account looks like this after 30 days.

Our guarantee

If we don't win back more jobs from missed calls in 30 days, we keep working until we do.

We only take on companies we're confident we can help. If Northavian hasn't measurably increased the number of jobs recovered from missed calls within your first 30 days, we keep working at no extra cost until it does.

That's how confident we are that the system works — and it's why we have an honest conversation before we start, to make sure missed calls are actually costing you enough to be worth fixing.

30-day results commitment

If missed-call recovery hasn't improved, we keep working until it does — at no extra cost.

No long-term contracts

Month to month. Cancel any time with 30 days' notice.

Live within 48 hours

Connected to your existing business number and active within two business days — no new phone line, nothing for your team to learn.

You don't touch any of it

We connect it, run it, and manage it. You get a monthly report and more booked jobs.

Seen enough?

Book a free missed-call audit. No pitch. We'll show you exactly how many jobs you could be losing every month.

Simple from day one.

Step 01

We check your numbers

A free 15-minute call. We look at your call volume and how many are currently going unanswered, so you know exactly what missed calls are costing you.

Step 02

We connect to your phone

Northavian connects directly to your existing business number. No new line, no new number, nothing to install. Active within 48 hours.

Step 03

It runs itself

Every missed call is texted back within 30 seconds. The job details are captured, and the customer is booked in or a callback is arranged — automatically, every time.

Step 04

You win back more jobs

Fewer calls lost, more jobs on the schedule, less time spent chasing callbacks. Most companies cover the monthly cost with one recovered job.

Built to win back jobs. Nothing else.

One job: turn missed calls into booked work.

Without Northavian

Call log · Tuesday

9:42am · MobileMissed — no follow-up
11:15am · MobileMissed — no follow-up
1:30pm · MobileMissed — no follow-up
4:05pm · MobileMissed — no follow-up

Four missed calls, four jobs gone. Nobody followed up because nobody knew.

With Northavian

Call log · Tuesday

9:42am · MobileTexted back · Booked
11:15am · MobileTexted back · Booked
1:30pm · MobileTexted back · Callback requested
4:05pm · MobileTexted back · Booked

Same four calls. Every one texted back within 30 seconds — three booked, one callback in progress.

This is the only difference we make. We don't touch your website, your branding, or your marketing.

Illustrative examples — not client results

Worked examples by company size, using typical US job values. We're onboarding our first trade partners now, so there are no case studies to show yet — when there are, real numbers will replace these.

Owner-operator plumber

1 van · answers their own phone

Missed calls / month23
Texted back & booked19
Value protected~$9,000

HVAC company

4 techs · one person on the office phone

Missed calls / month16
Texted back & booked13
Value protected~$21,000

Electrical contractor

12 staff · residential and light commercial

Missed calls / month31
Texted back & booked26
Value protected~$18,000

Simple, specialized pricing.

One system. One job: win back the jobs you lose to missed calls.

Standard

Missed Call Recovery

$497 /month

Most companies cover this with one recovered job.

01Missed-call text-back within 30 seconds
02Job details captured automatically
03Booking link or callback request sent instantly
04Automated follow-up until the customer responds
05Monthly performance report
Most Popular

Premium

Recovery + Live Answering

$997 /month

For companies that want every call answered, not just texted.

Everything in Missed Call Recovery
Live call answering for overflow & after-hours calls
Qualifies the customer and books straight onto your schedule
Runs 24 hours a day, 7 days a week
Priority support and ongoing optimization

No setup fees. No long-term contract. Connected to your existing phone number within 48 hours.

Questions we get asked every time.

Not at all. We connect it to your existing number, set it up, and run it. You get a monthly report showing what was recovered — you and whoever answers your phone don't touch any of it.
No. It catches what a person can't — calls that come in while you're on a job, under a truck, on lunch, or after hours. It works alongside your team, not instead of them.
Most answering services just take a message and wait for someone to call back. Northavian texts the customer within 30 seconds, captures what the job is, and gets them booked or a callback arranged automatically — no manual call-backs required.
Two business days. We connect to your existing business number — no new line, no new number, nothing for your team to learn.
That's what the free audit call is for. We'll look at how many calls you're actually missing first — if it isn't enough to justify the cost, we'll tell you straight. No hard sell, ever.
No long-term contracts. Month to month, cancel any time with 30 days' notice. We keep clients because the system works, not because they're locked in.
No — we work with plumbing, HVAC and electrical companies across the US. Everything connects and runs remotely, so location doesn't matter.
Yes. Every text is a reply to someone who just called you, which is the basis we operate on, and every message carries clear opt-out wording — reply STOP and the conversation ends immediately. We register your number for A2P 10DLC messaging as part of setup, and we keep customer details limited to what the job needs.

Ready to stop losing jobs to missed calls?

Book a free missed-call audit. No pitch, no pressure. We'll give you an honest look at how many jobs you could be losing every month — and most people leave with a clear answer either way.

Free · No obligation 15 minutes No sales pitch

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